Enter your master password to unlock.
Write this down and keep it somewhere separate from this device. It's the only way back in if you forget your master password.
It is a private, encrypted record of how each of your email accounts is set up — the servers, the ports, the app passwords, and which steps you've finished — so you never have to work any of it out twice.
Setting up an email account in a mail app takes about ten minutes of hunting through settings pages, and you do it rarely enough that you've forgotten the whole procedure by the time you need it again. Then you get a new phone, or a laptop dies, or a provider changes its rules, and you start from nothing — googling server names, wondering why the password is refused, giving up halfway.
Worse, the app passwords these providers issue are shown once. Apple's genuinely cannot be looked up again. Most people paste them straight into one device and lose them, so setting up the second device means starting over.
Anyone running several mailboxes across several devices — a family with accounts spread over Gmail, Yahoo and iCloud, or one person keeping personal and work mail apart. If you have exactly one email account on exactly one phone, you don't need this.
Nowhere. There is no server, no account, no sign-up, and no network request of any kind. Everything is encrypted and stored inside this browser on this device. That's why nobody can reset your password for you — and why the backup file matters.
Setting up an email account in an app means telling that app three things: which mailbox to look at, where to find it, and proof that you're allowed in. This guide walks through all three, one account at a time.
The vault is the page that remembers your settings. The first time you open it, it asks you to invent a master password. This is the one password you'll need to remember.
Open the vault page. You'll see a dark screen asking for a password. Because this is the first time, it asks you to type it twice.
What makes a good one: four or five ordinary words strung together beat a short jumble of symbols. rusty-kettle-monsoon-lamp is far stronger than Pa$$w0rd! and much easier to recall.
The moment the vault is created, it shows a 25-character code. This is your spare key. If you ever forget the master password, this code is the only way back in.
You're now looking at the main page. At the top is a box marked Email address. Type the full address, including the part after the @.
As soon as you finish typing, the page works out who runs that mailbox and says so underneath — "Recognised as Yahoo" or similar. You don't need to choose anything. Press Add account.
A card now sits below with your address on it. Click it and it opens up. Inside are three things worth knowing about:
The checklist changes depending on the provider. Outlook accounts get a shorter one, because Outlook does things differently.
Here's the part that confuses most people, so it's worth one plain paragraph.
The exact wording differs, but every provider hides this in the same general place: your account settings, under something called Security or Sign-in. Find your provider below.
Two-step verification must be on first, or the app-password option simply won't be there.
myaccount.google.com → Security → 2-Step Verification → App passwordsYou get 16 letters in four groups. Type them without the spaces.
Easier alternative: if your mail app offers a "Sign in with Google" button, use it and skip this entirely.
Your ordinary Yahoo password never works for mail apps, so this step isn't optional.
There is no app password for these. Microsoft removed the option. Your mail app must show a Microsoft sign-in window and you sign in there, in the normal way.
If your app only offers a plain password box with no sign-in button, that app is too old for Outlook and no amount of retyping will help. You need a newer one.
Go back to the vault, open the account card, and paste the code into the App password box. It saves by itself — there's no save button. Then tick Generate an app password on the checklist.
The box hides the characters. Show reveals them for 20 seconds, then hides them again on its own.
In your mail app, choose to add an account and pick the manual or "other" option if offered. It asks for a set of values that look intimidating and aren't. Every one of them is in your account card, with a copy button beside it.
| It asks for | You give it |
|---|---|
| Username or account name | Your full email address |
| Password | The app password, not your usual one |
| Incoming / IMAP server | The imap. address from your card |
| Outgoing / SMTP server | The smtp. address from your card |
Tick Enter the incoming server and Enter the outgoing server on your checklist.
Do them separately. Receiving and sending fail for completely different reasons, and testing both at once tells you nothing about which half is broken.
Tick Test receiving and Test sending. The bar at the top of the card should now be nearly full.
Most apps only fetch the last few weeks by default, which is why old messages seem to have vanished and searches come up empty. Find the setting called Mail to keep offline, Sync, or Days of mail to sync, and set it to All if you want your whole history searchable.
It'll be busy for a while as it downloads. That's expected. Tick the last item.
The vault lives inside this browser on this device. Clearing browsing data, reinstalling, or a dead machine takes it with them. Press Back up in the top bar and keep the file somewhere else — a USB stick, cloud storage, another computer.
The backup file is still encrypted. Even if someone found it, it's unreadable without your master password or recovery code, so you can store it anywhere without worrying.
The bar at the top tells you when you last backed up and how many changes have happened since. When it starts nagging, it's right.
You're almost certainly typing your normal email password. Mail apps need the app password from Part 3. For Outlook accounts there's no password at all — it must be the sign-in window.
The outgoing authentication tickbox, nine times out of ten. Check Part 4. If that's already ticked, try the other port — 587 in place of 465, or the reverse. Some office and hotel networks block one of them.
Two likely causes. If it's Outlook, Microsoft withdrew password sign-in and you now need the sign-in window. If it's Yahoo, you changed your main password recently, which silently cancelled the app password — make a new one.
They're on the provider's website, just not downloaded yet. Step 9 — set the sync window to All and wait.
It isn't. Gmail uses labels where other systems use folders, so one message legitimately appears in two places. Nothing to fix.
Browsing data was probably cleared. Use Restore and pick Replace everything. To stop it recurring, open the vault from a proper web address rather than by double-clicking the file.
Choose Use your recovery code on the lock screen, enter the 25 characters from Part 1, and it'll ask you to set a new password. Dashes and capitals don't matter.
Then the contents can't be recovered — that's the cost of nobody else holding a key. If you printed the sheet, everything is on it. Otherwise, erase and start again; your actual mailboxes are untouched.
| Word | What it means |
|---|---|
| IMAP | The incoming half. How your app reads mail that's sitting on the provider's computer. |
| SMTP | The outgoing half. How your app hands mail over to be delivered. |
| Port | A numbered door on the provider's computer. Wrong number, no answer. That's the whole idea. |
| SSL / TLS / STARTTLS | Scrambling, so nobody between you and the provider can read along. Always leave it on. |
| App password | A one-purpose password for a single app, cancellable on its own. |
| Two-factor / 2-step | Password plus a code from your phone. Most providers require it before allowing app passwords. |
| OAuth | The "Sign in with Google" style button. The app never sees your password at all. |
| Sync window | How far back your app bothers to download. Short window, missing old mail. |
| Master password | The single password that unlocks the vault. |
| Recovery code | The 25-character spare key for when the master password is forgotten. |